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Updated on Sept 17, 2025

Updated on Sept 17, 2025

SMS Notifications Terms

When you provide your mobile phone number to Neighbr.ly, you may choose to receive SMS text notifications related to your account. These messages are designed to keep you informed about important activity, such as:

  • Tool borrow or return requests

  • Approval or decline updates

  • Neighbor messages or alerts

When you provide your mobile phone number to Neighbr.ly, you may choose to receive SMS text notifications related to your account. These messages are designed to keep you informed about important activity, such as:

  • Tool borrow or return requests

  • Approval or decline updates

  • Neighbor messages or alerts

Message Frequency

You may receive up to 8 messages per month. Frequency may vary based on your activity in the app.

You may receive up to 8 messages per month. Frequency may vary based on your activity in the app.

Optional Service

Providing your mobile phone number is optional. You can use Neighbr.ly without SMS notifications.

Providing your mobile phone number is optional. You can use Neighbr.ly without SMS notifications.

Cost

Message and data rates may apply, depending on your mobile carrier plan.

Message and data rates may apply, depending on your mobile carrier plan.

Opt-In

Consent to receive SMS is optional and collected only through an unchecked box in your account settings. This box must be checked to provide express consent to receive SMS notifications. Adding your phone number alone does not automatically opt you in. SMS notifications are strictly transactional.

Consent to receive SMS is optional and collected only through an unchecked box in your account settings. This box must be checked to provide express consent to receive SMS notifications. Adding your phone number alone does not automatically opt you in. SMS notifications are strictly transactional.

Opt-Out

You can cancel at any time:

  • Reply STOP to any Neighbr.ly text message to stop receiving messages. You will receive a final confirmation message, and then no further texts will be sent unless you reply START to opt back in.

  • Reply HELP for help.

You can cancel at any time:

  • Reply STOP to any Neighbr.ly text message to stop receiving messages. You will receive a final confirmation message, and then no further texts will be sent unless you reply START to opt back in.

  • Reply HELP for help.

Support

If you need assistance, contact us at support@neighbr.ly

If you need assistance, contact us at support@neighbr.ly

Disclaimer

Carriers are not liable for delayed or undelivered messages.

Carriers are not liable for delayed or undelivered messages.